Our 30-Day Happiness Guarantee
At Syren, we want you to fall in love with your fragrance. If you are not completely satisfied with your purchase, you can return your item for a full refund within 30 days of delivery, no questions asked.
We are so confident that you will love our scents, we accept returns even if the product has been opened and lightly used. Our goal is to make trying our fragrances completely risk-free for you.
Our Simple Refund Process
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Initiate Your Return: Contact us at
hello@syrenfragrances.com
to start the process. -
Receive Your Label: We will email you a prepaid return shipping label.
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Return Your Item: Ship your item back to us using the provided label.
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Receive Your Refund: Once we receive your return, we will issue a full refund to your original payment method. Please allow 5-7 business days for the credit to appear.
Important Details
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This policy applies to all products purchased directly from www.syrenfragrances.com.
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We will cover the cost of return shipping for domestic orders.
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Products purchased from other retail partners or stores must be returned to the original place of purchase.
We are committed to making your shopping experience smooth and enjoyable. If you have any questions, please don't hesitate to reach out.